the boring stuff
about
what (or who!) is fran?
fran is a new generation of beauty and wellness built for this part of the equator: southeast asia. we curate from all over the world for your skin, your climate, your actual life.
think of us as the skin weather report you never knew you needed: your fran through rain or shine, with the best recs and zero gatekeeping. we bring together only the good stuff, so finding what works for you in this hot, humid climate feels easy
why does fran exist, and what's your mission?
because beauty should be fun, not overwhelming. fran brings the good stuff to people living in real southeast asian weather: heat, humidity, monsoons and all. no confusing beauty jargon, 12-step routine, round-trip flight or blown budget required, just products that pull their weight, so you can just have fun ⸜(。˃ ᵕ ˂ )⸝♡
where are your products from?
no mystery supply chains here. our stuff comes directly from brands and manufacturers across korea, china, japan and around southeast asia, so you can rest easy knowing what's on our shelves is the real deal
what brands does fran carry?
the ones worth knowing, especially when it's 33°C, 95% humidity and your makeup's hanging on for dear life. we're always curating, discovering and making room on the shelf for new brands and products that earn their spot
shopping
where is the fran store, and what are the opening hours?
come find us at fran @ bugis+, #01-04, 201 victoria street, singapore 188067 (opposite chick-fil-a and next to subdued). we're open 10am-10pm, come say hi!
can i shop with fran online?
not just yet, but stay tuned. meanwhile, see you IRL at bugis+
what's fran's return or exchange policy?
we want you and your haul to be obsessed with each other. if something's damaged or defective, or gives you a skin or allergic reaction, bring it to us in-store within 7 days with your receipt and we'll sort it out. we can't do change-of-mind returns, nothing personal, just hygiene things~
frans with benefits
what is frans with benefits, and do i need the fran app?
frans with benefits is our loyalty program: earn points, unlock perks, and much more. it lives in the fran app, so view it here to make the good stuff count – we promise it's worth it
contact
i’m a brand, content creator or from the press. how do I get in touch?
hit us up here
